Need help?

Lost or stolen card?

Please contact us immediately.

From Monday to Friday, 9-17, please contact us using the chat function inside the app. We will help you to block the card and order a new one.

If you've also lost your phone, or its outside of chat hours, please send an e-mail to support@unquo.com with your contact details and a short description of how we can help you. (Remember: don't send your personal number or card number.)

Can't log in to the app?

Please send an e-mail to support@unquo.com with your contact details and a short description of how we can help you. (Remember: don't send your personal number or card number.)

Not satisfied?

Not satisfied with the card or the app?

We strive to develop the best products in the market by always keeping the user at the center of everything that we do. If you are not satisfied, then we’d like to hear why so that we can address the challenge and improve our product and services.

If you want to make a formal complaint the best way is to contact us is using the chat function inside the app.

You can also send an mail to support@unquo.com, please make sure to attach your contact details, a short description of what has happened and any suggestions you have for how we can improve your experience. (Remember: don't send your personal number or card number.)

About UNQUOHelpCookie policyPrivacy policy
UNQUO is a product developed by Skandinaviska Enskilda Banken AB (publ),
502032-9081, 106 40 Stockholm
UNQUO is a product developed by
Skandinaviska Enskilda Banken AB (publ),
502032-9081, 106 40 Stockholm